>Online Banking – Mobile Device –
Online Banking – Mobile Device –2018-09-06T17:45:06+00:00

Thank you for putting your trust in us.

As part of our ongoing commitment to providing the most convenient online banking solutions, we are pleased to announce that we’ve recently made some improvements to our website. These improvements will help us improve our customer service to you while enabling us to offer the Citizens Trust Bank banking solutions online, as well as on your mobile devices.

These improvements have not impacted your access to your Citizens Trust Bank accounts.
As of August 27, 2018 – To ensure that this transition causes you as little disruption as possible, from mobile devices you may need to REFRESH or CLEAR CACHE (Website History) to access the improved website – www.ctbconnect.com. On the Mobile display of the site, once the Cache is refreshed –
We Have Improved Our Site - CLEAR YOUR CACHE to Access the NEW Display.The “Online Banking” button appears above the Citizens Trust Bank logo.

For your convenience, refer to the following instructions on HOW TO CLEAR CACHE on iOS and Android devices from the Safari, Chrome and Firefox internet browsers.

Thank you for your continued support!

CLEARING CACHE on iOS and Android Devices:

Safari for iOS

  1. Launch the iOS Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data.

Chrome for iOS

  1. Launch the Chrome app.
  2. Tap the Menu icon  | tap Settings.
  3. Tap History.
  4. Tap Clear Browsing Data.
  5. Select Cached images and files and Cookies, Site Data.
  6. Tap Clear Browsing Data.

Firefox for Android

  1. Launch the Firefox app.
  2. Tap the Menu icon | Tap Settings.
  3. Tap Clear private data.
  4. Select Cache and Cookies & active logins.
  5. Tap Clear data.

Chrome for Android

  1. Launch the Chrome app.
  2. Tap the Menu icon  | tap Settings.
  3. Tap Privacy.
  4. Tap Clear Browsing Data.
  5. Select Cached images and files and Cookies and site data.
  6. Tap Clear data.