Customer Support

Citizens Trust Bank Account Frequently Asked Questions

Check account balances or transfer funds

24-hour Telephone Banking

1.888.214.3099

Report Lost or Stolen Cards
ATM/Debit Cards
1-800-554-8969

Credit Cards
800-325-3678 or, at
www.Mycardstatement.com

Online Banking Access ID and other Online Banking assistance,
678.406.4000 Monday through Friday 8:30 a.m. – 6:00 p.m.

Other Inquiries
Citizens Trust Bank departments:

Georgia
General information 678-406-4000
Accounting 404-575-8220
Collections 404-575-8252
Commercial Lending 404-575-8341
Executive Department 404-575-8300
Human Resources 404-575-8262
Marketing Department 404-575-8371
Mortgage Division: Citizens Trust Bank
#NMLS#753906
678-406-4135 – Office
404-575-8360 – Fax
Alabama
Commercial Lending 205-214-3039
Executive Department 205-214-3020