NEED HELP OR HAVE QUESTIONS?

OUR TEAM IS HERE TO ASSIST YOU.

Citizens Trust Bank Customer Care
Monday through Friday 8:30 a.m. – 6:00 p.m., ET

Phone Number
888.214.3099

Citizens Trust Bank Credit Card Chargeback Service Requests

To report Citizens Trust Bank VISA credit card purchase disputes, including billing errors, unauthorized credit card uses or failure to deliver a product or service, fraudulent transactions and returns.

Phone Number
800.257.9620

Additional Credit Card Customer Service Support For account balances, available credit and to report a card lost or stolen

Phone Number
800.423.7503 

Email
ContactUs@ctbatl.com