This page was last changed on September 22, 2025, last checked on September 22, 2025 and applies to citizens and legal permanent residents of the United States.
1. Introduction
Our website, https://ctbconnect.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
Cross-Device Tracking. We and our providers may use the information we collect about you within the Website and on other third-party websites and services to help us and these third parties identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.) to interact or engage with us or the Website.
2. Cookies
When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we will make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
Third Party Analytics Partners. We use third party tools, which are operated by third party companies, to analyze ad traffic and usage of the Website. These tools collects data about your interaction with the Website via the cookies and through the standard implementation. This data may be used for purposes including delivering banner advertisements and other advertising tailored to your interests when you visit certain websites.
2.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
Third-Party Advertising & Marketing Partners. We work with third-party ad networks, analytics, marketing partners, and others (“third-party ad companies”) to personalize content and display advertising within the Website, as well as to manage our advertising on third-party sites. We and these third-party ad companies may use cookies and other tools to collect browsing and activity information within the Website (as well as on third-party sites and services), as well as IP addresses, unique IDs, cookie and advertising IDs, and other online identifiers. We and these third-party ad companies use this information to provide you more relevant ads and content within the Website and on third-party sites, and to evaluate the success of such ads and content.
2.4 Social media
On our website, we have included content from Facebook, Instagram, LinkedIn, X and YouTube to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Instagram, LinkedIn, X and YouTube. This content is embedded with code derived from these social media third-party networks (Facebook, Instagram, LinkedIn, X, and YouTube) and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Instagram, Linkedin, X and YouTube are headquartered in the United States.
3. Placed cookies
Most of these technologies have a function, a purpose, and an expiration period.
- A function is a particular task a technology has. So a function can be to “store certain data.”
- Purpose is “the Why” behind the function. Maybe the data is stored because it is needed for statistics.
- The expiration period shows the length of the period the used technology can “store or read certain data.”
4. Browser and Device based Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. The Cookie Consent Message reads as follows
To enhance your experience, we use cookies to store and access device information. By clicking “Accept Cookies”, you consent to data processing. Clicking “Deny Cookies” opts you out to exercise your right to request that YOUR PERSONAL INFORMATION NOT BE SOLD OR SHARED. Use “Manage Cookies” to customize your privacy settings.
You do have the right to “deny” and or opt-out and to object against the further use of non-functional cookies.
4.1 Use the ‘Manage Cookies’ option to manage your privacy preferences
5. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
6. Your rights with respect to personal data
You can make your cookie preferences when you first visit our website through the cookie banner that appears at the bottom of the page. You can accept all cookies, reject those which result in the sharing/selling of your personal information for targeted advertising, or customize your selections. You may change your choices at any time by clicking the “Manage Cookies” button located in the bottom right corner of any page on our website. Your updated preferences will take effect immediately.
7. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Citizens Trust Bank
230 Peachtree Street,
Suite 2700
Atlanta, Georgia 30303
United States
United States
Website: https://ctbconnect.com
Email: info@ex.comctconnect.com
Phone number: 6784064000
